If an employer disagrees with a decision made by Employer Services, they may request in writing a determination of that dispute from the URS Employer Services Department Director. If the employer disagrees with the decision made by the Department Director, they may request in writing a ruling from the URS Executive Director pursuant to Utah Code Ann. § 49-11-613. The Executive Director will review the case and either grant or deny the request. If an appeal is denied, the employer may file a Request for Board Action within 30 days of the denial. Steps for filing the Request for Board Action are sent to the member at the time of denial.
Likewise, if a member disagrees with a decision made by any URS Department regarding benefits that arise under Utah Code Title 49, t they may request in writing a determination of that dispute from the applicable URS Department Director. If the member disagrees with the decision made by the Department Director, they may request in writing a ruling from the URS Executive Director pursuant to Utah Code Ann. § 49-11-613. The Executive Director will review the case and either grant or deny the request. If an appeal is denied, the member may file a Request for Board Action within 30 days of the denial. Steps for filing the Request for Board Action are sent to the member at the time of denial. At each stage of the appeal, the dispute must be in writing stating the facts of the situation, the requested remedy, and the legal or equitable basis for the request.