AUREUS FAQs: April 2026
These FAQs cover current AUREUS employer issues and workarounds. Look for ongoing updates.
Are the employer reports ready to be generated and used?
Answer: You can now generate the employer reports in the Employer Portal. Roth 401(k) and Roth 457(b) participants will be included on the Payroll Changes Report within the week of April 27. If you notice errors on any reports, please contact us.
How do I activate the Copy Forward function?
Answer: Go to Payroll Summary, select New, then select Copy/Forward. Some headers may require your review, but the pay period start and end dates will be updated correctly.
How long will the late reporting interest and penalty amnesty period last?
Answer: The end date isn't yet determined. Until further notice, late interest and penalties on payroll files due since March 7 are waived.
I am unable to enter an Employment End Date on an employee record due to Error 31303023 (Benefit Program Required). What should I do now?
Answer: For now, use the Employer Maintenance screen to process the termination. Go through Employee Search and select the record you need to terminate.
The Employer Portal is crashing due to an Internal Service Error. What should I do now?
Answer: Try clearing the cache in your browser, logging out and back in, and refreshing your screen.
I am receiving Error 30300104 (Position Does Not Match the Allowed Values for this Benefit Program) when I attempt to terminate a leave event. What should I do?
Answer: Set aside the leave event termination action for now. We are working on a fix.
I need to add contributions to a payroll file that has already been submitted and paid. How do I do that?
Answer: Create an adjustment file. All components of an Adjustment Payroll File are the same as a Regular Payroll File; however an Adjustment Payroll File has a different header (ADJT instead of REGL).
2026 Comprehensive Employer Training
Comprehensive Employer Training is held yearly at locations across Utah. Generally held in the spring, this year's trainings will be conducted in September and October because of the AUREUS transition.
This training covers a range of topics important to administering retirement benefits, including legislative updates, board resolutions, administrative hot topics, retirement planning insights and more.
Employer Event Videos
Thank you to everyone who joined us for the URS/PEHP Employer Event on March 24, 2026. Videos of the presenters are now available.
Inside Story: Spring 2026
» Read Now
Help Your Employees Save for a Secure Retirement
Opt for automatic enrollment in URS Savings Plans to increase employee participation. Studies show about 40 percent of employees don't participate in their employer’s retirement savings plans. However, automatic enrollment increases participation to about 88%*.
With automatic enrollment, new employees automatically participate in URS Savings Plans at a percentage the employer sets. The employee can proactively opt-out at any time.
Questions?
